Your privacy is important to ChaSupply. We provide this notice to better protect your privacy and personal information and to comply with current General Data Protection Regulation (GDPR). Providing this information allows you to make choices about the way your information is collected and used. Access to this notice is provided at the bottom of every page on our website and at every point where personally identifiable information may be requested.
We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, joining our e-mail newsletter or entering a prize draw or competition.
The type of information that we will collect will include – Your title and name, known address, contact telephone numbers, e-mail address, order and payment details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners.
We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. We may also use your information to contact you for market research purposes by email, phone or mail. You can opt out of this at any time, either by writing or emailing us.
We keep a record of any e-mail correspondence you send us so that we can better serve you. All e-mail data processed and stored by Google, more information about Google privacy policy could be found here
Individuals registering their details or subscribing to the newsletter online may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.
Protecting the privacy of the very young is extremely important to us. No part of our website is structured to attract anyone under 13. We never collect or maintain information at our website from those under the age of 13. If we obtain actual knowledge that we have collected information about a child under the age of 13, that information will be immediately deleted from our records.
ChaSupply is the sole owner of the information collected on this site. We do not sell or rent this information to any third party. The only companies with whom some information is shared are our business partners and agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) who process the orders you place with us or provide services to you. In these instances, we provide them with only the information they need to perform their function.
We use Royal Mail or Interlink/DPD to ship orders, and FirstData / PayPal gateways to bill users for goods and services. We use third party services by Google and Livechat to analyse user experience and provide customer support. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Some of our third party service providers may be based outside of the European Economic Area, so your information may be stored or processed in other countries (including the USA). To ensure that your personal information is adequately protected when it is transferred, we have put in place appropriate safeguards (namely the EU-US Privacy Shield) that comply with the law on data transfers.
ChaSupply takes every precaution to protect our customers’ and visitors’ information. When customers submit sensitive information via our site, your information is protected both on- and off-line.
All sensitive information (such as credit card numbers) submitted on our site is encrypted and is protected with the best encryption software in the industry – SSL. You may visually verify that the site is secure by looking for the closed lock icon at the bottom of FireFox, Chrome or Microsoft browsers.
We are committed to preventing unauthorized access, maintaining data accuracy and ensuring the correct use of information. As such, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
If you have any questions about the security at our site, please send an email to contact@chasupply.com.. We will be happy to answer your questions.
If we decide to change our privacy policy, we will promptly post those changes on this page. We want our visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted or deactivated your account information, you will not be contacted, nor will your information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.
If you have any questions or concerns about or privacy policy, please e-mail contact@chasupply.com or send a mail to ChaSupply, Posterestante, 00530, Helsinki, Finland
ChaSupply.com are an established award-winning tea brand, offering a wide selection of authentically made speciality teas and teaware. All our teas are grown in the most revered tea gardens around the world, then carefully selected by our expert tea tasters. We work closely with local tea gardens and artisan tea farmers to ensure we bring the very finest quality teas to our customers.
© 2020 ChaSupply.